SYD1 on X4B Network Status

[Resolved] Software Upgrades: Anycast

Mon, 17 Nov 2025 22:30:00 +0000

Update as of 11:39AM all done.

Update as of 11:15AM

All servers other than LON are complete pending final review.

Hopefully will be done before lunch.

Update as of 10:15AM

SYD, SG, LAX are complete pending final review
JP, MIA, DAL are currently in progress

Update As a reminder this is starting tomorrow at 9:30 AM AEDT. We expect it will take approximately 1 hour per server (for all 11 servers)

It is expected that maintenance will take approximately 1 hour per server. No interruption is expected however risk does exist. We will be updating a couple servers at a time.

There is the chance that we will need to do the update of some servers the following day. However the plan is to get all the servers done in one day if possible.

This is the same update that has already been performed on the budget line.

We will update this announcment when maintenance for each region is complete. Thank you for your patience.

[Resolved] Maintenance

Fri, 07 Nov 2025 00:30:00 +0000

Update complete

We will be performing upgrades of our BGP software. During this upgrade we will restart all sessions. No interruption is expected however a short routing blip is possible.

We will do PoPs in sequence

[Resolved] Software Updates (Anycast)

Tue, 22 Jul 2025 23:00:00 +0000

Update Complete

We will be performing system upgrades on Wednesday. No interruption is expected.

Systems will be done in parallel in groups with an estimated total risk of interruption period per server of 30 minutes.

This is the same upgrade that was carried out on the budget line last week without interruption.

If any interruption or unexpected event occurs we will update this incident.

[Resolved] Sydney: routes pulled

Thu, 11 Jul 2024 13:25:03 +0000

Update - We have been informed that the replacement parts for the failed upstream router have arrived. They will be getting installed on Friday.

Investigating - We are investigating a potential issue that might affect the uptime of one our of services. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information.

[Resolved] SYD1: Hazard Notice

Mon, 19 Jun 2023 09:30:00 +0000

Update Maintenance complete for tonight. One action has been delayed to a further maintenance period which we will perform in the coming days.

We will be be performing some maintenance in Sydney tonight. No interruption is expected however some periods of packet loss are possible.

Certain internal metrics such as filter graphs may be affected for periods of the maintenance.

[Resolved] SYD1: Maintenance

Tue, 28 Mar 2023 03:56:28 +0000

Investigating - We are taking SYD1 offline temporarily for some maintenance. All routes will be redirected to nearby PoPs.

Complete Maintenance complete