LU-1: Connectivity Interruption Detected 6th December 2017
Automated Alert: A small interruption, packet loss or slow down has been detected. A NOC Engineer has been dispatched to investigate.
Back online at 100%.
Cause: Upstream's Upstream made a mistake in a prefix list update that resulted in routes being dropped when the session flapped at a later date.
This further incident was caused by an attack which occurred from a malicious new client while running routes over a backup link. Client has been removed from service. We are also taking measures to get nullroute support for our backup link in LUX.
Updated 2 years ago
Seems to be better! No Incident has been detected for a while now. We will continue to monitor the situation and update as necessary (Automated Update).