Automated Alert: A small interruption, packet loss or slow down has been detected. A NOC Engineer has been dispatched to investigate.
An update: Official cause diagnosed as issues with neighbouring client causing high load on the upstream router leading to packet loss. Neighbouring client session has been disabled.
Updated 1 year ago
Routes restored as upstream packet loss has ceased.
Seems to be better! No Incident has been detected for a while now. We will continue to monitor the situation and update as necessary (Automated Update).