Vegas Issues 17th March 2020


Major Packet loss is occurring in Vegas affecting all services. Packet loss appears to be upstream due to Hurricane Electric router issues.

HE is still having issues in Vegas.

It appears that now all GRE traffic is being dropped in that region. Upstream is attempting some routing changes to mitigate / reduce affect but there is certain regional effect.

Contact support if your backend is routed over the HE network and we will try and help.

Message from HE.

"We're currently working to complete the upgrade. There was a software bug in the version deployed which caused GRE traffic to hit CPU. We're deploying a more tested version now which should be completed soon."

Upstream has re-routed traffic due to an issue with HE through alternative links.