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Hardware Replacement

February 4, 2026 at 1:00 AM GMT

SGP1

Resolved after 11h 3m of downtime. February 4, 2026 at 12:03 PM

Update Routes have been restored. If you encounter any issues please do let us know

Update We are still working on this. Currently running behind schedule. Hoping to have this done tonight.

Update Currently waiting on upstream technicians to do their side. We are hoping for everything to be done tonight. Once upstream side is done we will complete testing & QA and proceed accordingly.

Update We are still working on this. Currently running behind schedule. Hoping to have this done by 7pm tonight.

Upstream has requested that we move our hardware to a new area of the datacenter. To facilitate that we are going to experience an interruption. We have been requested to do this via a system migration.

To facilitate this we will be taking Singapore routes down from midday AEST on Wednesday. We estimate that it will take 4-5 hours to complete.