We would like to inform you about an upcoming scheduled maintenance activity at our Ashburn data center. This maintenance is being performed to address and resolve issues identified after the recent data center power outage. During this maintenance window, we will be upgrading the patch level and firmware of the Top-of-Rack (ToR) switch infrastructure to improve stability, reliability, and resilience against similar incidents in the future.
Maintenance Details: Date: Thursday, July 16, 2026 Time: 4:30 AM PDT - 6:30 AM PDT Location: Ashburn Data Center
Expected Impact: During the maintenance window, there may be brief service interruptions (25-30 mins) while the upgrade activities are performed. Our team will closely monitor the environment throughout the maintenance to ensure services are restored and remain stable.