No issues detected
Filtering: North American Anycast : North American Filtering Servers
LAX1 : Los Angeles 1 Operational
DAL1 : Dallas 1 Operational
CHI1 : Chicago 1 Operational
ASH1 : Ashburn 1 Operational
MIM1 : Miami 1 Operational
Filtering: European Anycast : European & UK Filtering Servers
AMS1 : Amsterdam 1 Operational
LON1 : London 1 Operational
Filtering: South American Anycast : South American Filtering Servers
BR1 : Brazil 1 Operational
Filtering: Asia & Oceana Anycast : Asia and Australian Filtering Servers
SGP1 : Singapore 1 Operational
TOK1 : Tokyo 1 Operational
SYD1 : Sydney 1 Operational
Filtering: Budget Range : US & European Budget Filtering servers
LV1 : Las Vegas 1 Operational
NY1 : New York 1 Operational
LU1 : Luxemburg 1 Operational
Core Platform : Web and Core Platform Services
WEB : Client Portal and Website Operational

Incident history


2024 (9)

June 4, 2024 at 10:10 AM

UK Migration 04/06 - 05/06

Resolved after 39h 40m of downtime
May 26, 2024 at 12:15 PM

Dallas storm

Resolved after 7h 42m of downtime
April 13, 2024 at 12:28 PM

UK / LON removal (temporary)

Resolved after 109h 30m of downtime
February 7, 2024 at 11:00 PM

Scheduled Maintenance on Datastore

Resolved after 5h 0m of downtime
February 2, 2024 at 2:00 PM

London Core Router Software Update

Resolved after 34h 32m of downtime
February 1, 2024 at 8:08 AM

Network Maintenance

Resolved after 24h 53m of downtime
January 24, 2024 at 8:16 PM

Singapore: Emergency Maintenance

Resolved after 10m of downtime
January 17, 2024 at 9:01 AM

Dashboard & Website offline

Resolved after 2h 14m of downtime
January 15, 2024 at 11:39 AM

Chicago: Offline

Resolved in under a minute

2023 (11)

September 1, 2023 at 12:11 PM

LAX: Temporarily removed

Resolved after 4457h 12m of downtime
August 20, 2023 at 8:37 AM

LAX: Issues

Resolved after 3h 57m of downtime
July 26, 2023 at 3:00 AM

Hazard Notice

Resolved in under a minute
June 29, 2023 at 1:00 AM

Hazard Notice: Amsterdam, Ashburn, Chicago

Resolved after 43m of downtime
June 26, 2023 at 12:47 PM

Dallas & Japan issue detected

Resolved after 15h 25m of downtime
June 23, 2023 at 4:00 AM

Hazard Notice

Resolved after 3h 28m of downtime
June 19, 2023 at 9:30 AM

SYD1: Hazard Notice

Resolved after 1h 5m of downtime
May 12, 2023 at 12:11 PM

Configuration update delay

Resolved after 1h 9m of downtime
March 28, 2023 at 3:56 AM

SYD1: Maintenance

Resolved after 1h 11m of downtime
January 6, 2023 at 12:00 AM

Vegas and Luxembourg

Resolved after 57m of downtime
January 4, 2023 at 4:30 AM

NY1

Resolved after 20m of downtime

2022 (9)

October 14, 2022 at 6:25 PM

Vegas: Offline

Resolved after 13h 25m of downtime
October 4, 2022 at 1:55 AM

Premium Anycast: Lumen Transit

Resolved after 3072h 48m of downtime
July 5, 2022 at 4:54 AM

Miami: Instability

Resolved after 20h 56m of downtime
June 25, 2022 at 9:11 AM

AMS: Removed

Resolved after 2h 13m of downtime
May 16, 2022 at 1:22 AM

Miami: Network Unavailable

Resolved after 25h 22m of downtime
April 5, 2022 at 2:42 AM

Equnix IX (Singapore)

Resolved in under a minute
March 22, 2022 at 2:00 AM GMT

Client Panel & Website Upgrade  ℹ

Update Deployment of all queued customer configuration updates has been performed. If you are encountering any issues please do let us know. Update Customer deployments and all customer facing …
February 15, 2022 at 12:07 AM

Budget PoPs offline (upstream)

Resolved after 13m of downtime
January 24, 2022 at 1:31 AM GMT

Luxembourg Network Outage  ℹ

Update No official all clear yet as work related to the move continues. However all XCs are now up and services online for over half an hour. Update Some routes are back. Some XCs are not yet spliced. …

2021 (28)

December 5, 2021 at 11:37 PM

LV1: Outage

Resolved after 1h 20m of downtime
October 14, 2021 at 3:23 AM

Observed issues with GTT routes

Resolved after 22h 8m of downtime
October 12, 2021 at 10:00 PM

Chicago Rack Maintenance

Resolved after 1h 45m of downtime
September 28, 2021 at 4:50 AM GMT

LA: Hardware Upgrade  ℹ

Update Routes are up. We will observe closely for any issues. Please do open a support ticket if you notice anything we don’t. Update Maintenance is proceeding roughly on schedule. We expect to …
September 24, 2021 at 4:47 PM

Outage

Resolved after 36m of downtime
August 27, 2021 at 7:22 AM GMT

Chicago Launch  ℹ

Due to unforseen circumstances the launch of the Chicago PoP has been delayed from the 27/08/2021 to 28/08/2021. We appologise for the inconvenience. Routes are up for all ranges in Chicago. Please do …
June 30, 2021 at 2:58 PM

Amsterdam: Instability

Resolved after 1h 49m of downtime
June 28, 2021 at 4:48 AM

Ashburn Maintenance

Resolved after 1h 55m of downtime
June 26, 2021 at 3:07 AM

Brazil: Packet Loss

Resolved after 1h 30m of downtime
June 3, 2021 at 12:46 AM

Amsterdam: Issues

Resolved after 28h 26m of downtime
May 23, 2021 at 9:17 PM

Packet Loss in London

Resolved after 2h 53m of downtime
May 12, 2021 at 5:00 PM

Cogent interruption

Resolved after 3h 14m of downtime
April 14, 2021 at 11:56 AM

Dallas: Issue

Resolved after 18m of downtime
April 14, 2021 at 12:01 AM

Dallas: Switch issues

Resolved after 2h 0m of downtime
April 3, 2021 at 2:00 AM

UK & Amsterdam Maintenance

Resolved in under a minute
March 3, 2021 at 10:00 AM GMT

LA: maintenance  ℹ

Maintenance will be be performed in LA during regional off-peak time tonight. No interruption is expected, a risk of small interruption is possible. Update complete. No interruption observed.
March 3, 2021 at 8:00 AM GMT

Miami: Maintenance  ℹ

We are performing maintenance tonight during the regional off-peak. No interruption is expected however a risk does exist. Update Completed without interruption.
February 27, 2021 at 5:40 PM

London: Hardware Crash

Resolved in under a minute
February 15, 2021 at 8:00 PM GMT

Amsterdam: Minor Maintenance  ℹ

We will be conducting minor maintenance in Amsterdam. There will be a risk of a minutes of interruption as sessions are updated. We will attempt to keep the interruption as quick as possible if …
February 15, 2021 at 2:00 AM GMT

Amsterdam: Hazzard Notice  ℹ

Today we will be performing preperation for tomorrows scheduled maintenance. No interruption is expected.
February 12, 2021 at 7:00 PM

London: Minor Maintenance

Resolved after 3h 30m of downtime
February 10, 2021 at 3:00 AM GMT

UK: Hazard Warning  ℹ

We will be conducting some minor maintenance in London this afternoon. No interruption is expected however as always when work is being carried out there is a small chance of issue. Due to this we are …
February 8, 2021 at 6:51 PM

Dallas: Partial Interruption

Resolved after 7m of downtime
January 14, 2021 at 1:50 AM

Hazard Notice: Dallas

Resolved after 23h 59m of downtime
January 9, 2021 at 1:40 AM

Amsterdam: Maintenance

Resolved after 1h 31m of downtime
January 5, 2021 at 4:31 AM

London: Investigating

Resolved after 4h 0m of downtime
January 4, 2021 at 12:32 AM GMT

Dallas: Fault Detected  ℹ

Investigating - We have detected a fault in our network cable / switch port. We will be scheduling replacement later today. Update - Replacement occurring now Update - While we confirm the issue is …
January 2, 2021 at 3:49 AM

Budget: Issue continued.

Resolved after 3h 14m of downtime

2020 (8)

December 30, 2020 at 4:20 AM

Budget: Incident

Resolved after 8h 33m of downtime
December 27, 2020 at 9:39 AM

Lux: Packet Loss

Resolved after 15m of downtime
December 23, 2020 at 9:50 AM

Luxembourg: Unplanned Hardware Migration

Resolved after 1h 2m of downtime
December 19, 2020 at 2:42 PM

Amsterdam: Connectivity Issues (2)

Resolved after 8h 10m of downtime
December 18, 2020 at 4:02 PM

Amsterdam: Connectivity Issues

Resolved in under a minute
December 16, 2020 at 11:37 AM

Amsterdam: Reverse Proxy issue

Resolved in under a minute
December 15, 2020 at 7:50 PM GMT

Maintenance: Amsterdam Network Upgrade  ℹ

We will be upgrading our network capacity and filtering hardware in Amsterdam. Any customers who have configured a HA type setup will be largely unaffected as routes will be removed from the region …
December 13, 2020 at 5:53 AM

Packet Loss (multiple locations)

Resolved after 71h 16m of downtime