Network Status

Incident history

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2026 (4)

March 4, 2026 at 9:20 AM GMT

Outage CH

Resolved after 1h 42m of downtime

February 23, 2026 at 3:55 PM GMT

Dallas migration

Resolved after 15h 16m of downtime

February 9, 2026 at 3:50 AM GMT

Brazil Maintenance

Resolved after 3h 1m of downtime

February 4, 2026 at 1:00 AM GMT

Hardware Replacement

Resolved after 11h 3m of downtime

2025 (24)

December 9, 2025 at 2:28 AM GMT

London GTT packet loss

Resolved after 16m of downtime

December 4, 2025 at 1:36 AM GMT

Routing issues

Resolved after 2h 53m of downtime

November 20, 2025 at 3:17 AM GMT

AMS issue

Resolved after 13m of downtime

November 17, 2025 at 10:30 PM GMT

Software Upgrades: Anycast

Resolved after 2h 0m of downtime

November 12, 2025 at 5:07 AM GMT

HTTP Log information

Resolved after 34m of downtime

November 10, 2025 at 10:30 PM GMT

Software Upgrades

Resolved after 2h 25m of downtime

November 7, 2025 at 12:30 AM GMT

Maintenance

Resolved after 1h 37m of downtime

November 5, 2025 at 12:10 AM GMT

NTT Brazil

Resolved after 3h 21m of downtime

October 9, 2025 at 10:29 PM GMT

Brazil outage

Resolved after 3h 5m of downtime

September 2, 2025 at 1:00 PM GMT

Ashburn Emergency Maintenance

Resolved after 4h 0m of downtime

August 27, 2025 at 2:02 AM GMT

Reduced quality of EU routes

Resolved after 6h 24m of downtime

August 12, 2025 at 4:29 AM GMT

Recaptcha Depreciation

Resolved in under a minute

July 29, 2025 at 10:14 AM GMT

Budget Line Disrupted (US-EAST)

Resolved in under a minute

July 27, 2025 at 11:08 AM GMT

Cloud Service outage

Resolved after 41h 43m of downtime

July 26, 2025 at 2:06 PM GMT

LUX: Migrating to Switzerland

Resolved in under a minute

July 26, 2025 at 1:18 PM GMT

LUX interruption

Resolved after 22h 1m of downtime

July 22, 2025 at 11:00 PM GMT

Software Updates (Anycast)

Resolved after 1h 3m of downtime

July 17, 2025 at 11:56 PM GMT

Software Updates (Budget Line)

Resolved after 21m of downtime

July 11, 2025 at 9:39 AM GMT

Autossl issues

Resolved after 39h 16m of downtime

June 5, 2025 at 8:00 AM GMT

AMS: Scheduled Maintenance

Resolved after 2h 0m of downtime

May 30, 2025 at 1:58 PM GMT

AMS Interruption

Resolved after 92h 28m of downtime

May 19, 2025 at 9:00 AM GMT

Dallas: Network Maintenance

Resolved after 8m of downtime

March 30, 2025 at 11:29 AM GMT

Issues with Akamai

Resolved after 12h 36m of downtime

March 10, 2025 at 9:40 AM GMT

Dallas: Potential issue with Cogent

Resolved after 865h 25m of downtime

2024 (15)

December 5, 2024 at 7:05 AM GMT

Block Storage outage

Resolved after 51m of downtime

October 24, 2024 at 9:42 AM GMT

LA: Fault

Resolved after 953h 58m of downtime

October 15, 2024 at 12:53 AM GMT

Paypal payments delayed

Resolved after 224h 53m of downtime

October 8, 2024 at 2:37 PM GMT

Lux: offline event

Resolved after 5h 29m of downtime

August 23, 2024 at 2:10 AM GMT

Ashburn offline

Resolved after 30m of downtime

July 11, 2024 at 1:25 PM GMT

Sydney: routes pulled

Resolved after 385h 49m of downtime

June 4, 2024 at 10:10 AM GMT

UK Migration 04/06 - 05/06

Resolved after 39h 40m of downtime

May 26, 2024 at 12:15 PM GMT

Dallas storm

Resolved after 7h 42m of downtime

April 13, 2024 at 12:28 PM GMT

UK / LON removal (temporary)

Resolved after 109h 30m of downtime

February 7, 2024 at 11:00 PM GMT

Scheduled Maintenance on Datastore

Resolved after 5h 0m of downtime

February 2, 2024 at 2:00 PM GMT

London Core Router Software Update

Resolved after 34h 32m of downtime

February 1, 2024 at 8:08 AM GMT

Network Maintenance

Resolved after 24h 53m of downtime

January 24, 2024 at 8:16 PM GMT

Singapore: Emergency Maintenance

Resolved after 10m of downtime

January 17, 2024 at 9:01 AM GMT

Dashboard & Website offline

Resolved after 2h 14m of downtime

January 15, 2024 at 11:39 AM GMT

Chicago: Offline

Resolved in under a minute

2023 (11)

September 1, 2023 at 12:11 PM GMT

LAX: Temporarily removed

Resolved after 4457h 12m of downtime

August 20, 2023 at 8:37 AM GMT

LAX: Issues

Resolved after 3h 57m of downtime

July 26, 2023 at 3:00 AM GMT

Hazard Notice

Resolved in under a minute

June 29, 2023 at 1:00 AM GMT

Hazard Notice: Amsterdam, Ashburn, Chicago

Resolved after 43m of downtime

June 26, 2023 at 12:47 PM GMT

Dallas & Japan issue detected

Resolved after 15h 25m of downtime

June 23, 2023 at 4:00 AM GMT

Hazard Notice

Resolved after 3h 28m of downtime

June 19, 2023 at 9:30 AM GMT

SYD1: Hazard Notice

Resolved after 1h 5m of downtime

May 12, 2023 at 12:11 PM GMT

Configuration update delay

Resolved after 1h 9m of downtime

March 28, 2023 at 3:56 AM GMT

SYD1: Maintenance

Resolved after 1h 11m of downtime

January 6, 2023 at 12:00 AM GMT

Vegas and Luxembourg

Resolved after 57m of downtime

January 4, 2023 at 4:30 AM GMT

NY1

Resolved after 20m of downtime

2022 (9)

October 14, 2022 at 6:25 PM GMT

Vegas: Offline

Resolved after 13h 25m of downtime

October 4, 2022 at 1:55 AM GMT

Premium Anycast: Lumen Transit

Resolved after 3072h 48m of downtime

July 5, 2022 at 4:54 AM GMT

Miami: Instability

Resolved after 20h 56m of downtime

June 25, 2022 at 9:11 AM GMT

AMS: Removed

Resolved after 2h 13m of downtime

May 16, 2022 at 1:22 AM GMT

Miami: Network Unavailable

Resolved after 25h 22m of downtime

April 5, 2022 at 2:42 AM GMT

Equnix IX (Singapore)

Resolved in under a minute

March 22, 2022 at 2:00 AM GMT

Client Panel & Website Upgrade  ℹ

Update Deployment of all queued customer configuration updates has been performed. If you are encountering any issues please do let us know. Update Customer deployments and all customer facing … February 15, 2022 at 12:07 AM GMT

Budget PoPs offline (upstream)

Resolved after 13m of downtime

January 24, 2022 at 1:31 AM GMT

Luxembourg Network Outage  ℹ

Update No official all clear yet as work related to the move continues. However all XCs are now up and services online for over half an hour. Update Some routes are back. Some XCs are not yet spliced. …

2021 (28)

December 5, 2021 at 11:37 PM GMT

LV1: Outage

Resolved after 1h 20m of downtime

October 14, 2021 at 3:23 AM GMT

Observed issues with GTT routes

Resolved after 22h 8m of downtime

October 12, 2021 at 10:00 PM GMT

Chicago Rack Maintenance

Resolved after 1h 45m of downtime

September 28, 2021 at 4:50 AM GMT

LA: Hardware Upgrade  ℹ

Update Routes are up. We will observe closely for any issues. Please do open a support ticket if you notice anything we don’t. Update Maintenance is proceeding roughly on schedule. We expect to … September 24, 2021 at 4:47 PM GMT

Outage

Resolved after 36m of downtime

August 27, 2021 at 7:22 AM GMT

Chicago Launch  ℹ

Due to unforseen circumstances the launch of the Chicago PoP has been delayed from the 27/08/2021 to 28/08/2021. We appologise for the inconvenience. Routes are up for all ranges in Chicago. Please do … June 30, 2021 at 2:58 PM GMT

Amsterdam: Instability

Resolved after 1h 49m of downtime

June 28, 2021 at 4:48 AM GMT

Ashburn Maintenance

Resolved after 1h 55m of downtime

June 26, 2021 at 3:07 AM GMT

Brazil: Packet Loss

Resolved after 1h 30m of downtime

June 3, 2021 at 12:46 AM GMT

Amsterdam: Issues

Resolved after 28h 26m of downtime

May 23, 2021 at 9:17 PM GMT

Packet Loss in London

Resolved after 2h 53m of downtime

May 12, 2021 at 5:00 PM GMT

Cogent interruption

Resolved after 3h 14m of downtime

April 14, 2021 at 11:56 AM GMT

Dallas: Issue

Resolved after 18m of downtime

April 14, 2021 at 12:01 AM GMT

Dallas: Switch issues

Resolved after 2h 0m of downtime

April 3, 2021 at 2:00 AM GMT

UK & Amsterdam Maintenance

Resolved in under a minute

March 3, 2021 at 10:00 AM GMT

LA: maintenance  ℹ

Maintenance will be be performed in LA during regional off-peak time tonight. No interruption is expected, a risk of small interruption is possible. Update complete. No interruption observed. March 3, 2021 at 8:00 AM GMT

Miami: Maintenance  ℹ

We are performing maintenance tonight during the regional off-peak. No interruption is expected however a risk does exist. Update Completed without interruption. February 27, 2021 at 5:40 PM GMT

London: Hardware Crash

Resolved in under a minute

February 15, 2021 at 8:00 PM GMT

Amsterdam: Minor Maintenance  ℹ

We will be conducting minor maintenance in Amsterdam. There will be a risk of a minutes of interruption as sessions are updated. We will attempt to keep the interruption as quick as possible if … February 15, 2021 at 2:00 AM GMT

Amsterdam: Hazzard Notice  ℹ

Today we will be performing preperation for tomorrows scheduled maintenance. No interruption is expected. February 12, 2021 at 7:00 PM GMT

London: Minor Maintenance

Resolved after 3h 30m of downtime

February 10, 2021 at 3:00 AM GMT

UK: Hazard Warning  ℹ

We will be conducting some minor maintenance in London this afternoon. No interruption is expected however as always when work is being carried out there is a small chance of issue. Due to this we are … February 8, 2021 at 6:51 PM GMT

Dallas: Partial Interruption

Resolved after 7m of downtime

January 14, 2021 at 1:50 AM GMT

Hazard Notice: Dallas

Resolved after 23h 59m of downtime

January 9, 2021 at 1:40 AM GMT

Amsterdam: Maintenance

Resolved after 1h 31m of downtime

January 5, 2021 at 4:31 AM GMT

London: Investigating

Resolved after 4h 0m of downtime

January 4, 2021 at 12:32 AM GMT

Dallas: Fault Detected  ℹ

Investigating - We have detected a fault in our network cable / switch port. We will be scheduling replacement later today. Update - Replacement occurring now Update - While we confirm the issue is … January 2, 2021 at 3:49 AM GMT

Budget: Issue continued.

Resolved after 3h 14m of downtime

2020 (8)

December 30, 2020 at 4:20 AM GMT

Budget: Incident

Resolved after 8h 33m of downtime

December 27, 2020 at 9:39 AM GMT

Lux: Packet Loss

Resolved after 15m of downtime

December 23, 2020 at 9:50 AM GMT

Luxembourg: Unplanned Hardware Migration

Resolved after 1h 2m of downtime

December 19, 2020 at 2:42 PM GMT

Amsterdam: Connectivity Issues (2)

Resolved after 8h 10m of downtime

December 18, 2020 at 4:02 PM GMT

Amsterdam: Connectivity Issues

Resolved in under a minute

December 16, 2020 at 11:37 AM GMT

Amsterdam: Reverse Proxy issue

Resolved in under a minute

December 15, 2020 at 7:50 PM GMT

Maintenance: Amsterdam Network Upgrade  ℹ

We will be upgrading our network capacity and filtering hardware in Amsterdam. Any customers who have configured a HA type setup will be largely unaffected as routes will be removed from the region … December 13, 2020 at 5:53 AM GMT

Packet Loss (multiple locations)

Resolved after 71h 16m of downtime